I thought I could get it. Select the department you want to search in, Release-Date Delivery is available for eligible pre-order items we can deliver on the release date to. I have been using the service for 4 years. Choose a 2-3 hour time slot that works best for your schedule. Worked perfectly for me! We don't pack your groceries, we simply show up, load our cars, and deliver - warehouse employees actually pack the bags. I set up an account just to let you guys know how this works. It’s been like this a few weeks. We are kind of like Uber for Amazon Fresh and Whole Foods deliveries. Some carriers make deliveries to residential addresses as late as 9 p.m. local time. Services such as Amazon Fresh, Whole Foods delivery, Instacart and others usually let you choose a window for delivery. It's been that way since Monday. Shipping carrier information, Account Settings We don't even have delivery slots shown as filled (I'm in SF). It's really frustrating having used this service for years and now not even being able to order one thing because of hoarders who had never even heard of the service before. Across the country, millions of consumers are turning to Fresh Direct, Instacart Inc., Amazon.com Inc., Peapod and other services to fill their fridges via online delivery … Select eligible items and choose Release-Date Delivery at checkout to receive pre-order items on the day of release. I work at one of those amazon fresh warehouses and can confirm that everything you’ve said is true. It never showed up! Select eligible items and choose Release-Date Delivery at checkout to receive pre-order items on the day of release. If the package isn't left on your doorstep on the release date, your mail carrier should leave a note explaining your options for re-delivery or picking up the package at your local Post Office. Release-Date Delivery is available for eligible pre-order items we can deliver on the release date to ZIP codes within the continental U.S. Pretty annoying because I can't tell if it's a bug or the times are actually gone. Whole foods are picked up from a special locker at Whole foods. Doorstep Delivery isn't available for buildings with secure entries or limited access. I work inside the warehouse by the way. A signature isn't required for most Release-Date Delivery items, but we can't guarantee whether our carrier will leave a package if no one is available to accept it. To see if it's available for your order, go to Track Your Package. A signature isn't required for most Release-Date Delivery items, but we can't guarantee whether our carrier will leave a package if no one is available to accept it. Most likely won’t go back to normal for a while. I had gotten an order in last week which was to be delivered on Sunday. I've been trying to do that for 2 days. If the package isn't left on your doorstep on the release date, your mail carrier should leave a note explaining your options for re-delivery or picking up the package at your local Post Office. This has been happening for 2 weeks. Press question mark to learn the rest of the keyboard shortcuts. I really wish they created some form of waiting list for the remainder of the crisis. Note: Release-Date Delivery isn't available to Amazon Hub Lockers, Alaska, Hawaii, international destinations, P.O. I can see waiting a day or 2 extra or having wider windows and a wait, but not being able to place an order at all is frustrating. We'll leave your items on your doorstep. Just another question, how heavily do you guys rely on the income from tipping? But with demand so high, the slots are almost impossible to find. For the past week, blocks have been extremely sparse! My delivery time options were still un-selectable and greyed out right on the stroke of midnight. Tracking information isn't always available from carriers online for Release-Date Delivery. Maybe some sort of seniority preference for people who have used Fresh regularly for years.....not holding my breath. I am not a delivery driver. If I want to schedule a delivery and all the time slots are full for the next three days, does anyone know what time to log in to book an available slot for the next available day? Release-Date Delivery is available for eligible pre-order items we can deliver on the release date to ZIP codes within the continental U.S. If a service interruption or failure outside of Amazon.com's control occurs, including interruptions to our transportation systems or the services provided by our carriers, the Release-Date Delivery shipping charge refund doesn't apply. Do I get the same driver to deliver my groceries every time I order? New comments cannot be posted and votes cannot be cast, More posts from the amazonfresh community, Press J to jump to the feed. We then drive to the warehouse at the scheduled time, pick the groceries up, then deliver them to you. Haven’t been able to get a delivery slot. We are ready to work, but Amazon is not giving us anything. , At midnight for me, I refreshed right when it updated and the 18th wasn’t available. I can't place an order. Nothing. There are lots of people who want delivery right now and I assumed they didn't have enough delivery people. For the past week, blocks have been extremely sparse! Doorstep delivery is available in all cities where Amazon Fresh is available. Change email or password. Exchange or return items, Manage Prime We have a special Amazon app we use to catch "blocks" of time to be available for grocery pickup and delivery. Boxes, or APO/FPO addresses. For Amazon Prime members, Release-Date Delivery is free when selecting Two-Day Shipping. we'll use this information to improve our online Help. If it turns out they're not being utilized, that is annoying. Doorstep Delivery. I find IC to be challenging because the deliveries are always late, many items aren't in stock, and I've had issues with customer service. Is it the same for Prime Now for Whole Foods? I wonder if the delivery person just stole the items for themselves--it was a pretty big order. Going to check at midnight tonight. Thanks for the info... take care out there. I'm a Prime never and AF does free delivery over $35 in my area. Amazon groceries are delivered by independent contractors. Some carriers make deliveries to residential addresses as late as 9 p.m. local time. (SF/Bay Area). While we're unable to respond directly to your feedback, Been using it since it came out and they had an actual separate fee and those green bags. Now can’t even get one thing. Please select what best describes the information: Thanks! Fresh groceries come from an extremely large Amazon grocery warehouse, not a grocery store. I am one of them, and I am based out of Ft. Worth, TX. It says it right when you go to order there’s very limited quantities and windows. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. For every day from this Friday (20th) forward through mid-April, Fresh just says "delivery is not available". It seems like prime now has more delivery slots, but people have reported better experiences with ordering on amazon.com instead of prime now.
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