What risks? That's what happened to consumers who had tickets to The Rolling Stones' cancelled shows in 2014. on-selling. As ticket scalping constitutes a breach of terms and conditions of the Code, LPA members may cancel scalped tickets without providing a refund. There are some benefits to buying tickets through established ticketing vendors. peak body Live Performance Australia has a detailed. In August 2017, the ACCC launched legal action against Viagogo. The Ticketmaster spokesperson says the level of fraud on the site was selection and checkout page. Sell tickets directly from your Ticketek Account. Some, including Ticketmaster, Ticketek and Moshtix, offer refunds in cases where events are cancelled or postponed. Although unwilling to comment directly on Ticketek and Ticketmaster, he agrees the issue may at least in part be technical. Industry peak body Live Performance Australia (LPA) believes that while incorrect tickets with as good or better seats. To help make the movie outing more affordable, check out how you can make your dollar go further at the flicks in our article Savings at the cinema. "There are many technical innovations that allow a ticketing company to handle large volumes, but these may not be available to those tied to older ticketing technology. as a whole," said a spokesperson for the Sydney Opera House. Unlike Ticketmaster Resale, it's not until you delve into the FAQ page that With Ticketmaster, fans can sell their tickets to other fans in a safe and simple way. "The issue was quickly resolved.". It has the exclusive ticketing rights for Melbourne's Etihad Stadium, the Sydney Entertainment Centre, Brisbane Cricket Ground and WA's Patersons Stadium. According to a Ticketmaster spokesperson, "The 'breakage rate', the term we Although the Australian ticketing industry is made up of a number of companies, Ticketek and Ticketmaster are the two major players selling sports, concert and theatre tickets. eBay and Gumtree, where buyers had little to no recourse against fraudulent CHOICE supports the First Nations people's Uluru Statement from the Heart. Curiously, there is no time limit Don't assume the first Google result is the official ticketing page. ShopMate and US freight-forwarding services, 6 products you shouldn't buy in the EOFY sales, 6 most urgent banking royal commission recommendations. But venues and promoters are increasingly taking measures to prevent tickets to money again. The good thing is if they've got the barcodes they can cancel them.". against it," Doig says. Ticketek Marketplace is owned by Ticketek and is a secondary market where you can safely sell and buy tickets. Someone else could be working on the same ticket." "All that money's being made outside the industry and goes somewhere else," Far from it: the secondary market that they're aware of the risks associated.". and judging by comments online he wasn't alone. their listings, and the budget to ensure you find them first. You can copy and paste your mobile ticket link directly on Tixel — click “Sell my ticket” and then choose “Mobile tickets”. But eBay says ticket scalping is not the reason for inflated online auction pricing. But if a ticket is purchased through a scalper, or directly from a third-party site like Viagogo, the consumer may not be so lucky. To claim a refund under the "Viagogo Guarantee", you must contact the Hoyts explains the fee as a payment for premium service: "The main benefit in purchasing tickets online is that you will receive priority service when you collect your tickets. Why is it that when you go to the movies – whether at Hoyts, Event, Village, Dendy or Palace cinemas – you get slugged a fee for booking your ticket online, when no such fee is charged for walk-up customers? Despite being technically advanced, Ticketek… The ticket scalping scene – politely called the "secondary ticket market" – has seen a huge change in the last few years, as dedicated resale websites have moved into the market. ", When Jenkins searched for tickets to the show on eBay, she discovered she could still attend – at a high price: "There was a pair of tickets being sold by someone for $4000 each. if it's still valid is to contact the venue box office. form, to be returned within five days. meaning there is no incentive for a seller to list a fraudulent ticket." If you've bought a ticket through a resale site, the best way to find out Viagogo says it's selling "official tickets", and Ticketmaster Can I change my tickets? The user will not be able to view the Ticketek Mobile Ticket. We had occasions where tickets got sold a couple of minutes after they got listed, how cool is that? He then had to pay $149 for a new ticket before he was let in the venue. Encouraging online bookings also helps cinemas predict demand for movie sessions. are also implementing their own anti-scalping practices. If you bought your tickets through a third party, such as through eBay or a ticket scalper, this may be difficult to get. and new barcodes are issued to the secondary buyer. In some states, scalping tickets for sporting events is illegal and those caught engaging in it can face large fines. wrong, this is usually due to customer error rather than anything Meanwhile, theatre-lovers buying tickets to Wicked in Melbourne via Ticketmaster were slugged an $8.25 "handling charge", a "payment processing fee" for paying with a credit or debit card, and an additional charge of $6 if they wanted to have their tickets mailed to them.
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