Hello. Despite being priced higher than the others, they do have some issues as some users have posted on various forums including the official Apple forum as shown below: âThe volume control and the play/pause button on my Powerbeats 3 earphones stopped working. Product-related questions? I have been quite a distance from my iPhone and kept a connection so I'm guessing it is not distance. Make sure the plugs are thoroughly cleaned as they could have collected more dust than anything else on the device. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. In that case, what you will need to do is pay a visit to the Apple Support Center and let them figure out and fix the issue for you. Disabling the headset recording object in windows' recording devices menu enables sound from all sources again, but then the microphone no longer works. If the volume control buttons have stopped functioning on your Powerbeats 3 wireless earphones, the following guide should help you sort out the issue so your buttons start working and you can manage volume levels on your device. The new in-ear headphones have a 9-hour battery life plus a 15-hour charging case, and both smaller and lighter than the PowerBeats 3. Get in Touch with Apple Support. The 'Microphone Array' is still acting like the microphone and that little bar on the right is still registering sounds when I talk (the laptop is probably doing this.) If you're using your Beats with a computer, make sure that your computer microphone is set to the correct input source. As I Understand the beats headphones is not recognized by laptop though other headsets work fine, Don't worry as I have a few steps to help you out: Check the following issues to troubleshoot headphones or a headset: Software: If the device came with software, make sure it is installed properly and is compatible with Windows 8. HP Recommended. Noise Cancelling vs. Allow it to re-pair with the iPhone and make sure nothing else is on that it is also paired with. It will cost me 99$ to get them repaired. it probably is due to the cheapo bluetooth headset i have that goes into the bluetooth headset mode if the mic is on. Set up and use. To clean your Powerbeats 3 wireless earphones, you can use a clean cloth and gently wipe your device. In order to reset your Powerbeats 3 earphones, you will need to follow certain steps that should help you bring your settings back to the defaults. Check that the microphoneâlocated on the back of the remoteâisnât blocked or covered. Do ⦠If they are working fine, then ⦠If the above paragraph describes your situation, donât worry as you will learn how to fix that issue on your earphones in the following guide. Here's how to turn Auto Play on or off: Go to Settings > Bluetooth on your iOS device. I test this but the microphone is not working. Let’s get started. I still don't know why my headphones are not working. anyway disabling the bluetooth microphone in fixed it for me. Read on to learn how. Once connected to a Windows 10 PC, Apple AirPods can be used to listen to audio, input audio via their built-in mic, and to control audio volume or pause sound via tap controls. Make sure there is no gunk or debri near any of the ports. Try another pair of earphones. The issue could have been caused due to a simple misconfiguration here or there and fixing it will let you hear from both the sides on your Beats headphones. New comments cannot be posted and votes cannot be cast. I have been a big fan of the Powebeats 2 and Powerbeats 3 and have used them for over 3 years (1 year Powerbeats 2 until the volume control broke, and then upgraded to Powerbeats 3 for the last 2 years) â I was excited that the PowerBeats Pro was coming out and was completely cordless. They don't have the best isolation performance but they don't leak, which is useful for commuting and at ⦠Once you have cleaned your device, try playing a music file on your device and press the volume buttons to see if they now work. Although the AirPods Pro are not originally intended for console or PC gaming audio, their sheer wireless convenience makes connecting your buds to these platforms a strong must-do. You can find more information about it on the Apple Support website. However, they are not error-free. Your earphones have been successfully reset. Press question mark to learn the rest of the keyboard shortcuts. ****I don't work for HP**** Windows Insider MVP. 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